Information for IHSS Providers:
AS OF FEBRUARY 1, 2010 ALL IHSS PROVIDERS WORKING FOR IHSS RECIPIENTS IN SAN FRANCSIOC ARE REQUIRED TO COMPLETE ENROLLMENT AT 77 OTIS STREET. CLICK HERE FOR DIRECTIONS AND DETAILS.
What if I have trouble filling out a timesheet or have a question about payment?
Direct the recipient or provider to contact their social worker or payment clerk.
Do I receive health or/and dental insurance for being an IHSS provider?
In March of 1999, the IHSS Public Authority began offering a new job benefit for Individual Providers. When an IHSS independent provider in San Francisco who is recorded in the computer database as both authorized to work and paid for two consecutive months (and for at least 25 hours in one of those months), he/she becomes eligible to apply for a full medical plan called HealthyWorker, which is provided by the San Francisco Health Plan. For more information, please call
(415) 243-4464.
When an IHSS independent provider in San Francisco has been working for at least six months and the State computer system has recorded that he/she was both authorized to work and paid for 25 hours or more per month in six consecutive months, the worker will become eligible for dental coverage.
What is the timesheet for?
Timesheets are used to report how many hours of work the provider performed each day of the pay period and the total number of hours worked for the pay period.
What are pay periods? How many hours can I work per pay period?
Timesheets are used twice a month, once for each pay period. The first pay period is the first half of the month, days 1 through 15; the second pay period is for the latter half of the month, days 16 through 31. Do no mail timesheets in until the day after the pay period ends or your timesheet may be mailed back to you. The timesheet will specify the maximum number of hours you can be paid to provide services within the pay period. It is important to remember that you must work evenly throughout the month and not concentrate all your hours in the first half of the month.
Information for Recipient's Family Members:
How do I find out who the IHSS social worker is for an IHSS recipient?
Please call (415) 355-6700 and a friendly screener will direct you to the assigned social worker.
How do I obtain a list of home care workers?
Please call (415) 243-4477 for a list of screened home care workers.
How do I report fraud?
Please call (415) 557-5771.
(Fraud includes, but is not limited to: forging signatures on timesheets, client and provider splitting checks, client or provider going into the hospital or leaving the state while still collecting IHSS payment.)
What is the difference between IHSS, IHSS Public Authority, IHSS Consortium, and Emergency IHSS through Self-Help for the Elderly?
IHSS is a governmental program that determines eligibility, assesses need, authorizes services, and facilitates payment for supportive services.
The IHSS Public Authority provides the following:
- Maintains a registry to provide lists of screened home care workers to an IHSS recipient for potential in-home employment. To obtain a list, please call (415) 243-4477.
- Staffs on-call services for personal assistance needs on emergency short notice.
- Arranges training and support services for both workers and IHSS recipient.
- Acts as the employer of record for IHSS independent providers, allowing worker organization and union representation.
- Provides formal opportunities for consumer and worker leadership in program and policy development.
The IHSS Consortium is a private non-profit organization that has a contract with IHSS to provide home care services to recipients who are unable to supervise an independent provider. Recipient must be referred by an IHSS social worker in order to receive services from the IHSS Consortium.
Self-Help for the Elderly is a private non-profit organization that provides emergency on-call home care services to clients.
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